corporate e-training
challenge
The company's financial executives objective was to Implement streamlined global financial reporting process.
how we helped
CLI interviewed team members, developed content, designed & programmed a Self-Learning e-Tool followed by conducted global Webinars in which training of 150 CFOs worldwide in three days.
comments
The company implementation team members followed up with 3 waves of emails and phones calls to Webinars CFO trainees and found trainees had a complete understanding of the process change and companies updated financial reporting software tool.
implement global package development processes
challenge
In and effort to improve time and cost efficiencies for packaging development the company's supply chain executive team engaged in the developed of streamlined processes and new software tools. Their challenge was how to implement a complex standard global process for packaging development worldwide.
how we helped
CLI reviewed multiple resource materials and developed content, user interface, graphics, video, animations with voice over's that was used for classroom training and as a SWARM compatible self-learning tool.
comments
This global learning solution transcended language and cultural differences and continues to be an enjoyable learning experience worldwide.
brand team Introduction to new software interface
challenge
Marketing executives needed to share product information with Brand Team and developed a complex Dashboard.
how we helped
CLI collected information from multiple resources and organized content and user interface, then designed and developed a self-learning tool that enhanced the experience of working with the brands Dashboard.
comments
This Brand specific tool is in place and shared by Brand team members worldwide.
implement marketing budgeting & tracking processes
challenge
The company was implementing new software modular for requesting promotional budgets & tracking promotional costs and needed to train Marketing teams in procedure & software use.,
how we helped
Develop a self-learning tool and conduct classroom training. Comments At the conclusion of a classroom session, marketing trainees commented, that this training experience was truly the best training experience they can recall.
implement sales forecasting & business intelligence processes
challenge
In an effort to reduce timed used by sales people to report Sales Forecasting & Business Intelligence information new procedures & software was developed by IT. The challenge was how to train sales with a minimal amount of interruption to daily responsibilities.
how we helped
CLI reviewed multiple resource materials, interviewed both software programmers and process users, compiled process improvement feedback and made recommendations to IT executives. Next CLI developed a well thought out and very engaging learning experience. Webinars were conducted over a 5 day period and supported by and easy to use and entertaining user interface with supporting graphics, video, animations and voice over's. Final deployed was a SCORM compatible self-learning tool.
comments
CLI received a standing ovation from many trainees and an A+++ score from IT and Sales Executives. Ongoing company wide customer service training
company wide customer service training
challenge
Company had an extensive training program with a team of instructors and many hours invested in training driving the company objective to provide exceptional Customer Services. Company executives searched for a better way.
how we helped
CLI reviewed multiple resource materials and optimized content to enhance the learning experience. Next CLI developed a well thought out and very engaging learning experience. Train the trainer classes were conducted supported by and easy to use and entertaining user interface with supporting graphics, video, animations and voice over's. CLI is retained as the Change Management team with the responsibility to provide ongoing training needs for the company to achieve exceptional customer services and over all excellence in communicating processes to the company.
